Founded in 2012, 1st Call Restoration specializes in providing comprehensive property damage restoration services, including water, fire, and storm damage mitigation. The company was born from a vision to deliver empathetic and quality services to clients facing distressing situations, drawing on the founder's extensive background in restoration, marketing, and sales. What sets 1st Call Restoration apart from other companies in the industry is its commitment to prioritizing the needs of clients over the interests of insurance companies, allowing them to offer more ethical and effective restoration solutions.
The company's team consists of over 25 dedicated restoration professionals equipped with more than 60 years of combined experience and various industry certifications, including IICRC and Lead Safe EPA. Operating from strategically located offices in Gun Barrel City and Tyler, Texas, 1st Call Restoration provides around-the-clock service, ensuring immediate response to emergencies 365 days a year.
The scope of their services caters to a wide range of clientele, from single-family homes to large commercial properties, including multi-family housing, nursing homes, medical facilities, and multi-million square foot industrial spaces. Their commitment to quality and compassion has earned them a reputation as a trusted partner in times of crisis. With a business model that maintains a clear focus on client satisfaction, 1st Call Restoration stands out as a reliable choice for individuals and businesses affected by property damage.