Alexander Services, founded in 2012 by Frank and Christine Alexander, is a family-owned company based in Holly Springs, North Carolina. With a commitment to delivering exceptional customer service, Alexander Services has rapidly grown, distinguishing itself in the HVAC, plumbing, and electrical service industries. The founders' vision stemmed from their desire to change the industry's reputation for poor service and overcharging, focusing instead on an outstanding customer experience and transparency in pricing.
The company operates with the motto "Treat Everyone Like it is Your Grandma," ensuring that every team member embraces this philosophy to provide a positive experience for clients. As a testament to their commitment, Alexander Services offers a Lifetime Warranty, free second opinions on service, and a Preferred Service Membership program that provides customers additional benefits.
Their extensive service offerings include Air Conditioning repair and installation, Heating system repair, plumbing solutions such as water heater installation, and electrical services including Tesla charger installation. The company is fully licensed and insured, ensuring that their highly skilled technicians can handle all makes and models, improving customer trust and satisfaction.
Alexander Services is proud of its achievements, having won multiple awards, including the WRAL Voters' Choice Award and INDY Week’s Best of the Triangle Award. They provide residential and commercial services, emphasizing quick, honest, and affordable solutions with same-day service and no hidden fees.
The company is dedicated to the local community, responding to various service needs across Holly Springs and the greater Raleigh area. By prioritizing ongoing training, customer feedback, and a family-oriented work culture, Alexander Services continues to build on its success and aims to exceed customer expectations in every interaction.
