American Steam-A-Way, established in 1986 in Port Neches, TX, is a family-owned and operated carpet cleaning and disaster restoration company. Founded by Chris and Pam Johnson, the business began with just one truck and a single employee. Over the years, it has expanded its service offerings to include not only carpet cleaning but also tile and grout cleaning, upholstery cleaning, air duct cleaning, and comprehensive disaster restoration services, including water and fire damage restoration. Today, American Steam-A-Way stands as one of the largest companies of its kind in Southeast Texas.
The company prides itself on a commitment to quality and integrity, which are the foundational principles on which it has flourished. American Steam-A-Way is known for providing dependable, fast service delivered by professionally trained personnel. Their cleaning method, Hot Water Extraction, is designed to protect customers’ investments in their homes or offices by effectively removing dirt and allergens from carpets and upholstery.
In addition to residential services, they also cater to commercial cleaning needs, ensuring that businesses maintain a clean and professional environment. The company serves a wide range of cities in Southeast Texas, including Port Arthur, Beaumont, and Nederland, among others. Over the years, American Steam-A-Way has received accolades, such as being a finalist for the Torch Award for Marketplace Trust from the Better Business Bureau in 2010 and 2012. The business continues to uphold its reputation for excellence, maintaining a strong relationship with the community through reliable service and customer satisfaction.
