Founded in 1924, Andy Frain Services has established itself as a leading provider of security and crowd management solutions in the United States. Initiated by Andrew T. Frain, who aimed to address gate-crashing issues at local sporting events, the company has evolved into a nationally recognized enterprise servicing over 10 million people annually across various sectors, including business, transportation, retail, and sports & entertainment.
Andy Frain Services stands out in the industry due to its commitment to professionalism and customer satisfaction. The company's philosophy emphasizes treating every individual with dignity and respect, directly contributing to a remarkable 97% customer retention rate over the past decade. Every employee is trained to prioritize customer service, reinforcing the belief that "Customer Service is Every Employee's Job."
With a comprehensive approach to security, Andy Frain Services leverages a combination of experienced personnel, robust training programs, and innovative technology solutions, consistently improving service delivery to meet the evolving needs of the clients. The organization has successfully managed security for high-profile events, including national political conventions and the Olympics, demonstrating its versatility and commitment to excellence.
Further bolstered by a strong corporate citizenship ethos, the company actively contributes to its surrounding communities by funding various charitable initiatives. Over its century-long history, Andy Frain Services has retained a steadfast commitment to quality, setting the standard in the security industry as a trusted partner for protecting venues and enhancing guest experiences.
