BYL Collection Services is a leading provider in the debt recovery sector, dedicated to addressing outstanding debts and resolving unpaid bills for both consumers and businesses. Founded on the principle of treating others the way they want to be treated, BYL Collection Services emphasizes an ethical approach to collections. What distinguishes BYL from its competitors is its hands-on leadership. All five managing partners are actively engaged in day-to-day operations, ensuring effective management and a personal touch in their interactions with clients and collectors.
The company places a strong focus on compliance, investing significantly in regulatory training and education for its staff and clients. BYL is well-versed in various regulations such as FDCPA, TCPA, FCRA, and HIPAA, which helps protect the rights of consumers while maintaining ethical standards in debt recovery practices.
New employees undergo extensive training programs, further strengthening the organization's commitment to quality service. A dedicated quality control officer monitors all aspects of the business, ensuring consistency and high standards. This rigorous approach results in measurable outcomes for clients, supported by a comprehensive reporting suite that provides transparency and clarity in debt recovery progress.
BYL Collection Services operates on a referral basis, with over 60% of new clients coming from existing client recommendations, a testament to its success and reputation in the industry. With emphasis on client relationships and results, BYL strives for success that transcends mere financial transactions, reflecting their core belief that genuine success extends beyond the spreadsheet. They serve various industries, making tailored practices that cater to the diverse needs of their clientele. Overall, BYL Collection Services stands out for its commitment to compliance, client care, and impactful solutions in the debt recovery field.