Carter-Young Inc., founded in 2001 and based in Georgia, is a prominent national collection agency specializing in the recovery of delinquent accounts receivable across various industries. With nearly two decades of experience, the family-owned business has organically expanded its services to cater to clients throughout the United States. The agency prides itself on its exceptional training programs and deep understanding of the unique challenges faced in sectors such as multi-family housing, healthcare, telecommunications, utilities, and financial services.
A core principle of Carter-Young is their commitment to client success through exceptional service. They emphasize building long-lasting relationships with their clients while maintaining a respectful and dignified approach towards consumers. The agency implements advanced technologies to enhance operational efficiency, safeguard sensitive information, and adapt to the ever-evolving regulatory landscape.
Carter-Young believes in a consumer-centric approach to debt recovery, striving to preserve the goodwill of consumers while assisting them in finding ways to manage their debts. The organization adheres to the ACA's Collector's Pledge, which emphasizes the dignity and respect owed to every individual.
Overall, Carter-Young Inc. distinguishes itself through a blend of family-centric values, industry expertise, cutting-edge technology, and a dedication to continuous improvement in the collections process. Their mission is to act as a seamless extension of their clients’ businesses, ensuring exceptional results and fostering positive relationships across the board.
