Founded in 1989, Century Elevator, Inc. (CEI) emerged as a key player in the vertical transportation industry, primarily serving the Washington DC, Northern Virginia, and Maryland areas. The company was established to provide an alternative to original equipment manufacturers by delivering professional service for a variety of vertical transportation equipment, including elevators, escalators, wheelchair lifts, commercial lifts, and dumbwaiters. Recognizing the increasing demands of building owners and management companies, CEI has built a reputation for competency and excellence in the sector.
By 1992, CEI enhanced its focus on customer service, making significant strides in their technical support and expertise in servicing diverse vertical transport systems. Today, they are known as a respected independent elevator contractor, celebrated for their high-quality work and competitive pricing. As a women-owned business, CEI takes pride in its skilled team, each member selected for their specialized knowledge and commitment to customer satisfaction.
The scope of CEI's services includes emergency and non-emergency repairs and maintenance with a commitment to rapid response times—one hour for emergencies and two hours for non-emergency calls. Their around-the-clock availability ensures that customers can rely on prompt assistance, making them a trusted choice for single elevator buildings and more complex vertical transport systems alike.
CeI's workforce is predominantly experienced, with most technicians boasting over a decade in the field, many even exceeding 20 years. Each mechanic has undergone rigorous training through the National Elevator Industry Educational Program (NEIEP) and successfully passed the Elevator Mechanics Examination, ensuring they provide the safest and most efficient service possible.
Century Elevator, Inc. remains dedicated to its mission of delivering safe and reliable vertical transportation solutions, focusing on total customer satisfaction and the retention of talented employees, which they believe is critical to maintaining high service quality.
