Chain Store Maintenance, Inc., part of MCS since February 2023, has been a leader in providing comprehensive repair and maintenance services for the retail, restaurant, lodging, and commercial industries since its founding in 1991. The company emerged from a vision shared by its founders, who identified a growing need for specialized facility maintenance solutions. Starting with a focus on minor repairs in major cities, Chain Store Maintenance has successfully completed over 900,000 jobs across the United States, Canada, and Puerto Rico.
Chain Store Maintenance prides itself on its commitment to quality, reliability, and customer service. Their operational model features a network of over 30,000 certified service partners and self-performing service centers, ensuring that clients receive timely responses to their facility needs—24/7, 365 days a year. Each service request is handled by a trained Chain Store employee, eliminating potential delays associated with answering services, which underscores their dedication to customer satisfaction.
The company's services encompass both interior and exterior maintenance, including essential tasks such as snow removal, landscaping, and parking lot upkeep, catering to a diverse clientele. Chain Store Maintenance recognizes that successful business partnerships extend beyond mere transactions; they seek to uphold integrity, respect, and collaboration throughout their dealings with employees, customers, and suppliers.
With an eye on continuous improvement and innovation, the company remains an active participant in national tradeshows and industry associations, which fosters ongoing development and recognition within the facility maintenance sector. Noteworthy accolades reflect their commitment to service excellence, showcasing the contributions of their leadership to the industry. Chain Store Maintenance stands as a reliable ally for businesses looking to maintain optimal facility conditions efficiently and effectively, reinforcing their motto and mission to make communities shine.
