Colonial Plumbing & Heating Co., Inc., established in 1982, is a reputable full-service plumbing and HVAC company based in Colonial Heights, Virginia. Founded by James Kester and Mark Pond with a mission to deliver exceptional customer service, the company has grown to employ nearly 50 skilled professionals, all dedicated to solving plumbing, heating, and cooling issues.
The company offers a wide array of services, including emergency plumbing, drain cleaning, gas line installation, and various heating and air conditioning solutions. They pride themselves on their fast response times, equipped with fully-stocked trucks to ensure that many issues can be addressed in a single visit. Each technician averages over 10 years of experience, ensuring high-quality workmanship on every assignment.
What sets Colonial Plumbing & Heating apart is its commitment to customer satisfaction and community involvement. They guarantee that problems are resolved effectively while also participating in local events and supporting initiatives like the Colonial Heights Turkey Trot and breast cancer awareness campaigns. The company's philosophy emphasizes a customer-first approach, promoting a hassle-free service experience with a focus on long-term relationships with clients.
They also conduct weekly training for their staff to keep them updated on plumbing and HVAC technologies and customer service skills. This dedication to ongoing education translates into innovative solutions and expert advice tailored to meet individual customer needs. With a strong presence in Colonial Heights and surrounding areas like Petersburg, Chester, and Chesterfield, Colonial Plumbing & Heating Co., Inc. continues to build on its legacy of high-quality service, customer satisfaction, and community support.
