Continental Pools, Inc. is a premier provider of pool management and lifeguard services, focusing on creating positive experiences for both employees and clients. Founded in the 1980s as a pool service and repair company, Continental Pools has evolved over the years to become a comprehensive pool management service provider. Their commitment to integrity and ethics, encapsulated in their adherence to "The Golden Rule," serves as the foundation for their operations. Providing high-value services is just as essential as nurturing a supportive workplace culture for their employees.
With over 30 years of industry experience, the company has implemented the highest standards of service. This is exemplified by its rigorous annual recertification process for lifeguards and the use of the Net Promoter System to gauge customer satisfaction through bi-annual surveys. This focus on quality has yielded an impressive client retention rate of around 85%, which showcases the loyalty and trust clients place in their services.
Beyond operational excellence, Continental Pools is deeply committed to social responsibility and community engagement. The company believes that fostering a culture of giving back is crucial to creating a positive impact. They actively encourage employees—whether seasonal or year-round—to participate in community initiatives and support their endeavors, demonstrating a collective effort to effect meaningful change.
In essence, Continental Pools sets itself apart not just by the quality of its services but also through its commitment to creating a nurturing environment for its workforce and positively influencing the communities in which it operates. Their approach to business highlights the importance of respect, care, and community involvement, making them a leader in the pool management industry.