Cook Appliance Service, LLC, has been a trusted name in appliance repair since 1972, founded by William "Bill" Cook in Louisville, Kentucky. Now run by his descendants, the company proudly reflects a legacy of family values and customer commitment. With over 50 years of experience, they have gained a reputation for honesty, reliability, and exceptional service. Specializing in all major appliance brands, they tackle various repairs including refrigerators, ovens, dishwashers, and washers, while particularly excelling in vintage appliances that require a more nuanced approach to restoration.
The company's philosophy is rooted in the belief that repairs should be prioritized over replacements whenever possible. Their technicians are keen on transparency, discussing options with customers clearly and honestly, ensuring they make informed decisions about their appliance needs. This approach has fostered a loyal customer base, many of whom are generational clients harking back to Bill Cook's era.
Cook Appliance Service operates with a strong set of core values: communication, integrity, safety, and affordability. They maintain rigorous standards, following CDC guidelines to ensure the safety of customers and staff alike during service visits. With competitive pricing and a commitment to customer satisfaction, they also offer a 90-day warranty on repairs, underscoring their confidence in the quality of their work.
As the company moves into its fourth generation, it remains dedicated to upholding the principles that have defined it since its establishment. Cook Appliance Service is not just a repair business; it is a family institution that treats every customer like family, ensuring prompt and dependable service every time.
