Decatur Utilities (DU), located in Decatur, Alabama, is a municipal utility committed to delivering high-quality utility services to the city’s residents and businesses. Established by the Municipal Utilities Board of Decatur, under Local Act No. 89 of the Alabama Legislature in 1939, DU serves as the operating name for the utility services provided by the Board. The organization currently employs 165 dedicated staff members who work diligently to fulfill their vision of becoming the 'supplier of choice' for utility services in the area.
The utility offers various services, including electricity, natural gas, water, and wastewater management, while focusing on customer satisfaction and operational excellence. Decatur Utilities is known for its community-oriented approach, actively participating in local initiatives and offering programs that promote efficiency and energy savings, such as rebates for energy-efficient appliances and construction initiatives.
Under the leadership of experienced officials, including the General Manager and an active board of directors, Decatur Utilities strives to meet the diverse needs of its customers while maintaining affordable rates. The management team has extensive backgrounds in utility operations, business management, and community service, ensuring that the utility remains a reliable resource for all its customers.
DU is also focused on safety and infrastructure improvements, contributing to the overall welfare of the Decatur community. Through continuous improvement practices and smart technologies, it aims to deliver safe and reliable services while minimizing costs for consumers. Their mission is straightforward—providing dependable utility services at the lowest possible rates while supporting the community’s needs.