Founded in 1981 by Donald L. Muirheid, Jr., DLM Communications, Inc. has made a significant mark in the telecommunications industry, particularly in Cincinnati, Ohio. Originally starting as a humble venture after a decade of experience with Cincinnati Bell, Muirheid envisioned a company that could offer high-quality service at affordable rates. This vision has been preserved and enhanced over the years, especially under the leadership of Vickie Lenhof-Muirheid, who became the Owner/President in 1995. With her extensive background in management and marketing from Cincinnati Bell, she successfully expanded DLM’s customer base to over 4,500 clients.
DLM Communications positions itself as a one-stop shop for comprehensive communication solutions, providing a range of services including phone systems, VoIP solutions, IT services, networking, and security systems. Their dedication to understanding each client’s individual needs means they tailor their offerings accordingly, ensuring that businesses receive the most relevant and effective communication solutions.
The company prides itself on its personable approach to customer service, treating clients as partners and advocates. This commitment to customer satisfaction is evident in the testimonials provided by satisfied clients, who highlight DLM's reliability, responsiveness, and the expertise of its long-standing employees—many of whom have been with the company for several years.
In an evolving technological landscape, DLM Communications remains steadfast in its mission: to deliver quality service at a reasonable price using dependable products. Their strategic focus on offerings such as cloud computing, video surveillance, and managed IT services illustrates their capacity to adapt and meet modern business challenges head-on. With over a century of combined experience among its team, DLM Communications is well-poised to continue its legacy of excellent service and client satisfaction for years to come.
