Douglas Mechanical Services, Inc. is a family-owned and operated HVAC company based in Berlin, Connecticut, providing comprehensive heating and cooling solutions since 2004. With a team of knowledgeable and experienced professionals, the company offers a range of services including heating and air conditioning installation, repair, and maintenance for both residential and commercial clients. Their commitment to quality service has established them as a trusted name in the HVAC industry across Hartford, Middlesex, and New London counties.
Founded by Doug Sturtevant, who has over 30 years of experience in HVAC, the company prides itself on its dedication to customer satisfaction and professionalism. Doug started his journey in the HVAC industry as an apprentice and has gained extensive knowledge and skills over the years, leading him to establish Douglas Mechanical Services. Alongside him is his wife Jill, who manages the administrative and financial aspects of the business, ensuring smooth operations and effective communication with clients.
The team is composed of licensed technicians who are not only skilled but also prioritize safety and efficiency in their work. They are adept at handling various HVAC technologies and are certified to install and maintain all makes and models of heating and cooling systems, including advanced solutions like heat pumps. The company also offers additional services such as gas line installations, air purification systems, and emergency assistance, ensuring that clients' needs are met promptly.
At Douglas Mechanical Services, customer interaction is paramount; they aim to make every experience pleasant through reliable communication and trustworthy service. This approach has led to numerous positive testimonials from satisfied customers who appreciate the professionalism, courtesy, and timely service provided by the team. As they continue to grow, their mission remains centered on maintaining a high level of craftsmanship and customer care in all of their HVAC services.
