Founded in 2012 in Dallas, Eco Waste Concierge LLC (EWC) started as a small business dedicated to community cleanliness with just one truck. Over the years, it has expanded its operations across several states in the U.S., evolving from solely composting services to offering comprehensive waste management solutions, including composting and recycling. EWC’s mission is to create a clean and sustainable environment while ensuring high levels of customer satisfaction.
One key distinguishing factor of EWC is its dedication to cultivating a positive work culture within the waste management sector, a field often characterized by low morale and high turnover. Understanding that employee satisfaction translates to client satisfaction, EWC implements various incentives such as annual bonuses, cash rewards for mistake-free periods, and retirement plans—all aimed at encouraging long-term commitment among its team members. This strategy has proven effective, as the company has maintained a 100% client retention rate since revamping its standard operating procedures in 2016. Client managers report not only increased productivity from their teams but also an overall improvement in the community’s cleanliness and resident satisfaction.
In its commitment to social responsibility, EWC goes the extra mile by allocating a portion of its proceeds to local charities chosen by its clients, with donations made quarterly. The company prides itself on being eco-friendly, utilizing 100% recycled and biodegradable supplies to significantly reduce environmental impacts, such as plastic waste and greenhouse gas emissions.
With a goal to add luxury value to each property, improve resident retention, and enhance operating income, Eco Waste Concierge LLC stands out as a reliable partner for property managers and residents alike, offering free consultations to address any questions and concerns.