Embark PM is a specialized consulting firm dedicated to transforming property management businesses into efficient and profitable operations. Founded by Chapin Hemphill, who possesses extensive experience in real estate and property management, Embark PM offers expert guidance to help property management firms overcome challenges and optimize their business processes. With a background that includes managing a high-end boutique property management firm, Hemphill has scaled operations and improved profitability, evidenced by impressive metrics like a 74% growth in profit per unit in 2020.
The core mission of Embark PM is to enable property management companies to regain control of their operations and create a work-life balance for their owners. Through a systematic approach, Embark PM assists business owners in implementing effective operating systems that not only streamline management tasks—such as tenant screening and staff training—but also ensure a sustainable growth path. Their services include a comprehensive assessment of existing processes, followed by tailored solutions designed to boost profitability and clarify business direction.
Embark PM emphasizes the importance of maximizing the value of property management businesses, offering tools and processes that equip owners to enhance staff morale, increase market share, and ensure excellent customer relations. Their expertise spans over 15,000 rental units and extensive multi-family real estate portfolios, positioning them as trusted advisors who understand the intricate workings of the industry. In this dynamic market, Embark PM aims to restore enthusiasm for property management by alleviating stress and providing actionable insights, ultimately helping business owners reclaim their personal lives and achieve their goals.
