Emergency Response Associates (ERA) is a family-owned company founded in 1994, providing comprehensive fire alarm, access control, and security system services in the Greater Philadelphia Area. With over 7,500 customers relying on their expertise, ERA has established itself as a leading installer and service provider in life safety solutions. Their dedicated team of 23 technicians is committed to responding promptly to customer needs, ensuring safety and security for homes, businesses, and multi-story buildings alike.
ERA's offerings include fire alarm installation, maintenance, and monitoring; fire extinguisher services; emergency and exit lighting setups; as well as security services that encompass video surveillance and intrusion alarms. The company's professionals are certified in various capacities, holding NICET certifications and electrical licenses, and engaging with respected national organizations like NFPA and NAFED. This commitment to knowledge and skill ensures that ERA delivers code-compliant solutions at competitive prices.
With a focus on family values and customer relationships, leadership transitioned to the next generation in 2009 and 2017, with Scott Lipner and Josh Nick joining the ranks. They continue to innovate and maintain the company's culture, responding to market trends effectively. In 2020, a strategic relocation to Conshohocken, PA enhanced their operational capabilities, allowing for growth in client partnerships, which now total over 4,000 across more than 7,500 locations.
In recent years, ERA has achieved impressive milestones, servicing and certifying thousands of fire alarm systems and extinguishers while performing numerous installations. Their emphasis on high-quality service, reliability, and continued education positions Emergency Response Associates as a trusted partner in fire safety and security.