Encore Service Group, LLC is a premier provider of valet and patient transportation services dedicated to enhancing healthcare and hospitality experiences in Michigan and Northern Ohio. Founded with a vision to seamlessly integrate exceptional service into medical environments, Encore works closely with healthcare institutions in key cities such as Detroit, Ann Arbor, Grand Rapids, and Toledo to ensure patients receive timely and comfortable transportation for their non-emergency medical appointments.
The company's commitment to quality service is demonstrated through a flexible staffing model, allowing hospitals to adapt services according to varying needs while optimizing costs. Encore prides itself on fostering a culture of transparency, encouraging feedback through anonymous third-party surveys to continuously improve service quality. A strong emphasis on employee training and leadership development empowers their staff to maintain the highest standards of professionalism, courtesy, and engagement with patients and guests.
Encore Service Group also manages additional services such as garage management and hotel self-park solutions, focusing on creating a hospitable environment that ultimately contributes positively to the guest experience and the operational success of partnering facilities. With values centered around teamwork, clear communication, and organizational clarity, Encore ensures that every member of its team understands their role in delivering exceptional service. Their mission is not only to meet operational needs but also to exceed expectations, cultivating a warm and friendly environment that leaves a lasting positive impression on every individual they serve.
By choosing Encore, healthcare institutions can focus their resources on clinical care while relying on a dedicated team to handle their hospitality services. This partnership approach enhances the overall patient experience and reinforces Encore's reputation as a leader in the valet and patient transportation industry.
