Engineering Excellence National Accounts LLC, established in 1979, has solidified its position as a leading national provider of HVAC-R services across the United States and Canada, including Alaska and Hawaii. The company has built a reputation for excellence in customer service, emphasizing the reduction of total cost of ownership and fostering long-term relationships with its commercial clients.
Over the past four decades, Engineering Excellence has grown into a trusted partner for businesses requiring dependable HVAC-R solutions. Their capabilities encompass a wide range of services including HVAC unit replacements, maintenance, audits, and comprehensive energy consulting. They achieve this through an extensive network of over 500 mechanical contracting service providers and a team of self-performing HVAC technicians who are committed to delivering high-quality service.
The company prides itself on its dedicated Customer Service and National Service Center that ensures around-the-clock support for clients. Engineering Excellence utilizes advanced 3rd party management software such as Service Channel and SAP Ariba to efficiently manage service requests and streamline operations. Their real-time data updating capabilities help manage day-to-day operations effectively while maintaining customer budgets and expectations.
Central to the company's success is their focus on developing a knowledgeable and skilled workforce. Engineering Excellence invests heavily in training and retaining its technicians through in-depth training programs that include live classes, on-the-job mentoring, and certification courses. This investment fosters not only safety but also exceptional service quality for clients.
With a commitment to safety and operational excellence, Engineering Excellence continues to lead in the HVAC-R industry, maintaining a comprehensive safety program to protect both its employees and clients. Through technological advancements and a customer-centric approach, the company is well-positioned for future growth while remaining dedicated to exceptional service in an ever-evolving market.
