Executive Systems, Inc., based in Richmond, VA, has been a significant player in the telecommunications industry since it was founded in 1967 by Arthur Putnam. With over 140 years of combined telecom experience among its dedicated team, ESI has established itself as a reliable provider of advanced communication solutions. The company specializes in hosted or cloud-based voice-over IP services, including a comprehensive range of business telephone systems, security cameras, structured cabling, and telecommunication headsets.
After taking operational reins from her father, current President Nita R. Putnam has successfully navigated the company through major shifts in the telecommunications sector, ensuring consistent quality and customer satisfaction remain at the forefront of service delivery. The ethos of ESI focuses on understanding client needs and cultivating long-lasting relationships based on trust, evidenced by their commitment to free communication consulting. They strive to create tailored solutions that improve business productivity while adhering to budget constraints.
ESI values the importance of efficiency and image in business communications, recognizing that how a company handles its phone communications can significantly impact customer perceptions. Their offerings include specialized equipment and support services designed to enhance client communication capabilities and operational performance. Clients benefit from experienced, factory-trained technicians who are always available for timely repairs, modifications, and upgrades, fundamentally ensuring minimal downtime.
Adopting a proactive approach to service and product selection, ESI emphasizes quality control by thoroughly researching manufacturers to avoid poorly designed equipment. This dedication to quality and customer service is a defining characteristic of Executive Systems, Inc., which continues to thrive in the telecommunications landscape, ready to evolve alongside technology and client expectations.
