FacilGo Inc. is a cutting-edge technology provider specializing in AI-enhanced solutions aimed at revolutionizing property maintenance, renovations, and call center operations for multifamily, single-family residential, and student housing markets. Founded by industry veteran Ken Murai, FacilGo was born out of the desire to address the inefficiencies experienced in managing distributed maintenance and renovation processes. The company’s innovative platform consolidates work orders, communications, procurement, project management, and invoicing into a seamless workflow, effectively eliminating manual steps and potential errors.
The FacilGo platform is deployed across numerous properties throughout North America, supporting businesses of various sizes, from small operators managing fewer than 500 units to large enterprises with over 50,000 units. The platform’s scalable and secure infrastructure is fully SOC 2 compliant, ensuring the highest standards of security for users and their data. The solutions provided by FacilGo allow property management operators to enhance staff efficiency, improve resident satisfaction, and significantly boost their net operating income (NOI) and return on investment (ROI).
FacilGo's comprehensive solutions include Maintenance Management, Renovation Services, and Call Center Assist, enabling seamless tracking and communication of all property-related tasks. With functionalities such as real-time tracking of renovation projects, procurement compliance, and integrated vendor communication, FacilGo enables property managers to make data-driven decisions that optimize operational effectiveness and financial performance. By enhancing the resident experience while achieving cost reductions, FacilGo stands out as a leader in the proptech space, facilitating better operational outcomes and fostering growth within the industry.
