FBCS, or Financial Business and Consumer Solutions, is a nationally licensed and bonded collection agency based in Hatboro, Pennsylvania. Founded in 1982 under the name Federal Bond Collection Services, the company rebranded in 2014 to better reflect its evolving focus on consumer contact solutions. With decades of experience, FBCS specializes in providing pre-charge off, early out, and third-party collection services tailored to a diverse array of industry verticals including healthcare, consumer credit, commercial auto loans, student loans, and utilities.
Over the years, FBCS has built a reputation for excellence and innovation within the debt collection industry, earning multiple awards such as the "Agency of the Year" and "Award of Excellence" from notable national creditor clients. Their focus on continuous improvement in systems and processes is aimed at delivering optimal consumer experiences, which has further cemented their status as a trusted partner for businesses seeking effective debt recovery solutions.
FBCS is committed to inclusivity, offering language access services in Spanish to accommodate a wider range of clients and consumers. The company is also recognized for its compliance with industry standards, holding necessary certifications and licenses that ensure ethical practices in debt collection. Overall, FBCS combines a wealth of experience with a dedication to client success, making them a premier choice in the collection services landscape.
