First Restoration Services (FRS), established in 1987, is a family-owned disaster restoration company located in Asheville, North Carolina. With over 30 years of experience, FRS has established itself as a reliable provider of comprehensive restoration services, specializing in water damage, fire damage, and mold removal. Originally founded in the Lake Toxaway area by Chris and Shelley Silliman, FRS has since grown to employ 25 dedicated professionals, reflecting its commitment to both quality service and community involvement. FRS prides itself on being the oldest family-owned restoration contractor in Western North Carolina, serving various areas including Asheville, Brevard, and Hendersonville, as well as parts of Upstate South Carolina.
FRS operates with a dedication to customer satisfaction, boasting a 93% satisfaction score and a perfect 5-star rating on Google based on thousands of completed projects. The organization is not only known for its rapid response times but also for its meticulous attention to detail, working closely with insurance companies to ensure clients receive the support they need in their most challenging moments. Beyond emergency services, FRS has expanded its offerings to include construction and cleaning, meeting the diverse needs of both residential and commercial clients.
Community involvement is a core principle for FRS; the company regularly donates time and services to assist homeowners in distress and contributes financially to local charities. This deep-rooted local commitment underscores FRS’s mission to be a trusted partner in restoration while maintaining the highest standards of professionalism and integrity. The leadership team, now poised to transition to the second generation, emphasizes the importance of trust and reliability, ensuring that FRS will continue to serve the community effectively for years to come.
