Fujitec is a prominent player in the elevator and escalator industry, recognized globally as the fifth largest company in this sector, with annual revenues of approximately $1.5 billion. Established in 1948 in Hikone City, Japan, the company has expanded its footprint to North America, with significant operations including headquarters in Mason, Ohio, and a Canadian branch in Richmond Hill, Ontario. With over 10,000 employees worldwide and about 700 in North America, Fujitec prides itself on having over 70 years of industry experience.
The company's mission is to enhance customer value through high-quality solutions, grounded in innovation, honesty, and accountability. They focus on the future of transportation technology with offerings including elevators, escalators, moving walkways, and modernization services. Fujitec’s commitment to quality is reflected in its products which are designed to outperform competitors in terms of technology, performance, and ride quality.
A unique selling proposition for Fujitec is their customer service model, which allows for a more focused approach, typically assigning around 65 units per route mechanic, significantly fewer than the industry average. This results in more dedicated maintenance time and reduced elevator downtime. Further enhancing their reputation, Fujitec has led numerous engineering milestones, including the development of the world's first micro-computer elevator control system and the first double-deck elevator capable of auto-adjusting its cabs.
Overall, Fujitec stands out not just for its technological advancements but also for fostering a culture of hard work, dedication, and innovation, striving to create a seamless and comfortable transportation experience for users worldwide.