ICS Advanced Technologies is a distinguished technology solutions provider based in Ames, Iowa, founded in 2002. With over 20 years of experience, the company specializes in offering a comprehensive suite of modern technology services specifically tailored for multi-family communities across the United States. The core mission of ICS is to deliver turnkey solutions that encompass Internet, high-definition television (HDTV), security services, and audio/video technology.
From its inception as a family-operated business, ICS has developed a reputation for outstanding customer service and a commitment to building long-lasting relationships with clients. They prioritize individualized support, with a remarkable retention rate exceeding 95%, showcasing their dedication to client satisfaction. The team at ICS comprises some of the brightest minds in the industry, devoted to helping clients enhance resident attraction and retention while maximizing community value through innovative technological solutions.
ICS prides itself on its ethical business practices, earning accolades such as the 2017 Torch Award for Business Ethics from the Better Business Bureau. Their philosophy revolves around honesty, integrity, and transparency in client interactions, which has helped establish trust and loyalty among their customer base. The company’s approach is not merely transactional; instead, it emphasizes customization and responsiveness to the unique needs of each client.
The comprehensive service offerings from ICS include engineered low-voltage design, high-quality security and surveillance systems, audio/video solutions, and tailored Internet and HDTV services. They are continuously innovating, striving to stay ahead in the ever-evolving tech landscape. Some notable clients include industry leaders such as Greystar, Gilbane Building Company, and American Campus Communities, highlighting their prominent role in the multi-family housing technology sector. Whether assisting clients with installation or providing ongoing support, ICS Advanced Technologies is committed to driving efficiency and profitability in the multi-family housing market.
