Imagine Technology Group LLC is a document technology company based in Arlington, Texas, dedicated to transforming the way businesses manage their print and document needs. Founded in response to client frustrations with large providers' poor communication and slow response times, the company has assembled a team with over 200 years of combined industry experience. This seasoned team is committed to delivering innovative technology solutions paired with a personal touch, ensuring clients receive not just support but a partnership that facilitates their growth.
The company's core philosophy revolves around treating clients like family. This focus on relationship-building is evidenced by their impressive 99.5% client retention rate, with many organizations having been with Imagine for over 15 years. They cater to a diverse clientele, including small businesses and local branches of Fortune 500 companies, spanning sectors such as healthcare, legal, oil and gas, education, and non-profits. Imagine Technology Group not only provides document technology solutions but also assists clients in navigating complex compliance and security regulations.
At Imagine, the goal is to reduce the hassles associated with printers and document management. Through their consultative process, they first understand a client’s specific needs before offering tailored solutions and ongoing support. By helping organizations streamline their document technology, they allow clients to focus on their core operations without the worry of service disruptions or excessive downtime.
The management structure at Imagine is noteworthy, as the leadership team consists of equity partners who prioritize the success of their clients alongside their own. This unique approach — combining high-tech solutions with a commitment to traditional customer service — sets Imagine Technology Group apart in the document technology landscape.
