Impact Service Group Ltd. is a leading HVAC facilities management company based in Ridgefield, Connecticut, with roots tracing back to 1966. The company emerged from a legacy of excellence in HVAC services established by co-founders Rich Wetchler and Mark Benson, who built their expertise through family ties and decades of experience in the industry. Founded in 2002, Impact Service Group dedicated itself to a specialized approach in HVAC management, ensuring no distractions from other trades to maintain a focus on quality service.
Impact Service Group prides itself on offering a comprehensive suite of services, including preventative maintenance, reactive services, and work order management, all supported by its innovative Nebula Asset Monitoring platform. This technology provides real-time data and insights into HVAC systems, enabling swift problem detection and resolution, minimizing downtime, and extending the equipment lifecycle. The company’s dedication to integrity, innovation, responsiveness, and customer satisfaction serves as the cornerstone of its operations and has earned it a loyal client base with partnerships often exceeding 20 years.
With a national footprint, Impact has cultivated a robust vendor network, ensuring consistent and high-quality service across all locations. The company emphasizes proactive management tailored to its clients' needs, allowing businesses to focus on their core objectives while leaving HVAC oversight to the experts. The management team, comprising industry veterans and newer talent, continues to adapt and innovate, embracing modern technologies to enhance service delivery.
In summary, Impact Service Group is not merely a service provider; it is a dedicated partner in the pursuit of excellence in HVAC management, committed to continuing its legacy of service and innovation for generations to come.
