J. M. Pollard & Sons, Inc. is a respected family-owned heating and air conditioning service company based in Ashland, Virginia, serving the metro Richmond area since 1940. Founded by James M. Pollard, Sr. after years with the Standard Oil company, the business has evolved over more than eight decades while maintaining a commitment to quality service and long-lasting customer relationships. The company initially focused on delivering heating oil but has since expanded its offerings to include comprehensive HVAC solutions such as air conditioning repair, heat pump repair, and 24/7 emergency services.
J. M. Pollard & Sons values tradition and personal service, rooted in the simple principles of integrity, trust, and accountability. Its commitment to customer satisfaction is reflected in the longevity of its client relationships, with many customers having been with the company for over 40 years. As it transitions into its third generation of ownership, the company's family values are deeply ingrained in its daily operations, ensuring customers receive not just products but also peace of mind.
In addition to a strong service department, which is trained to handle all makes and models of heating and cooling equipment, the company offers unique programs such as Comfort Club Memberships for regular maintenance, discounted repairs, and priority service. This focus on long-term service excellence has led to numerous positive reviews from satisfied customers, highlighting the dedication and professionalism of the staff.
With over 80 years of industry experience, J. M. Pollard & Sons remains a pillar of reliability and quality in the community, ready to meet the heating and cooling needs of homes and businesses with competitive pricing and exceptional service.
