JEA operates as the municipal utility for Jacksonville, Florida, serving the energy and water needs of over 536,000 electric, 404,000 water, and 324,000 sewer customers in the region. Established to prioritize local community needs, JEA’s mission focuses on delivering reliable and affordable services while safeguarding the natural environment. This commitment reflects in their investment in renewable energy sources, operational sustainability, and community engagement initiatives. JEA manages extensive infrastructure, which includes electric generating plants, an intricate water treatment system, and wastewater facilities, meeting the utility demands of residential and commercial customers alike. As a community-owned entity, JEA is not constrained by investor interests, ensuring that its priorities remain aligned with customer satisfaction and environmental stewardship. With an emphasis on transparency, the utility provides extensive financial reports and encourages public engagement through community programs. Additionally, JEA continually adapts to new technologies and regulatory requirements, investing in projects that advance energy efficiency and renewable options, such as solar energy. This proactive approach underlines JEA's dedication to maintaining its reputation as a reliable utility provider while also paving the way for a sustainable future for Jacksonville.
