Kappa Computer Systems, established in 1997, is a premier managed IT service provider based in Orlando, Florida. With over 25 years of experience in the IT industry, Kappa has built a strong reputation for delivering reliable, efficient, and high-quality IT support to businesses of all sizes, particularly those with 10 to 500 workstations. The company's philosophy centers around providing one-touch resolutions and ensuring that every IT service request is handled promptly and effectively, thereby minimizing downtime and maximizing productivity for clients.
Kappa focuses on becoming a trusted partner to its clients by understanding their unique technology needs and providing tailored solutions. Their vast range of services includes managed IT services, cybersecurity, cloud services, desktop support, disaster recovery, and specialized IT support for various industries such as healthcare, educational institutions, legal firms, and more. This comprehensive service model allows Kappa to act as a one-stop shop for businesses looking to streamline their IT operations.
The company's commitment to innovation and proactive service distinguishes it from traditional break-fix models, which often lead to reactive measures and inefficient problem handling. Kappa believes that by taking a preventative approach, they can reduce the likelihood of IT issues, ultimately leading to enhanced performance and stability in client businesses.
Chad and Diana Strader, the founders of Kappa, bring a wealth of knowledge and expertise to the company, with a combined experience that resonates within their workplace culture. Trust and integrity are the cornerstones of Kappa's operations, and the company prides itself on its high client retention rates and positive customer feedback.
At Kappa Computer Systems, the mission is clear—to empower businesses by turning IT into a valuable asset through personalized, effective, and high-quality support that meets and exceeds client expectations. Kappa continues to embrace new trends and technologies to ensure that their clients remain competitive in an ever-evolving business landscape.
