Kramer Plumbing, Heating & Septic Service, located in Medford, Wisconsin, has been a staple in the community since its establishment in 1903. For over a century, the business has offered dependable plumbing, heating, and cooling services, becoming a trusted name for both residential and commercial customers. The company prides itself on its foundation of family values and commitment to excellence, which is evident from the way current owners Dave and Mary Zimmerman have continued the legacy of customer care established by its founders. Kramer Plumbing & Heating stands out in the industry not only for its long-standing reputation but also for its unique storefront where customers can walk in to purchase plumbing supplies, HVAC equipment, or capitalize on the expertise of knowledgeable sales representatives. This business model enhances customer experience, fostering an interactive environment where clients feel supported in their home improvement endeavors.
Emphasizing the importance of certified and experienced technicians, Kramer ensures that every team member is equipped to handle both plumbing and HVAC tasks. This cross-training is particularly essential in their small market area of around 25,000 residents, enabling the company to be versatile and meet diverse needs. In recent years, the focus on indoor air quality (IAQ) has gained momentum, as more customers are recognizing the significance of maintaining healthy home environments, setting Kramer apart from competitors.
Highly regarded across the community, the key to their sustained success lies in their strong customer relationship-building ethos; many clients return for services and refer friends and family—testament to their quality work and dedication. Kramer Plumbing & Heating is proud to be the second oldest Lennox dealer in the nation, celebrating their century-long affiliation with the brand. This enduring relationship highlights their commitment to providing quality equipment and exceptional service. Celebrating over 100 years of operation, Kramer Plumbing & Heating continues to uphold its tradition of reliability and customer-centric service.
