Master’s Touch Cleaning and Restoration is a locally owned and operated company based in Gallatin, TN, proudly serving the Sumner and Wilson County areas since its establishment in 2002. Specializing in a wide array of cleaning services, the company focuses on carpet, upholstery, oriental and area rug cleaning, air ducts, and dryer vent cleaning, alongside offering emergency water damage restoration.
The company is committed to providing customers with a hassle-free experience, ensuring transparency from the initial estimate through to the final results. Their process starts with a detailed assessment of the cleaning needs, referencing manufacturer recommendations, and offering fair, upfront pricing without hidden fees that can often catch customers off guard. Unlike some competitors that bait clients with low offers only to increase the price later, Master’s Touch delivers on their promise of quality service and satisfaction.
Customer feedback highlights the effectiveness and professionalism of their team, with many clients praising their ability to revive carpets and furnishings previously deemed unsalvageable. The company's dedication to thoroughness is evident not just in the results but also in their follow-up practices; they check back with customers post-service to ensure ongoing satisfaction and address any concerns promptly.
In light of the COVID-19 pandemic, Master’s Touch has implemented strict safety measures, demonstrating an ongoing commitment to the health and safety of both their clients and employees. With a focus on personalized service, they strive to ensure that every customer feels valued and receives the highest level of care.
Master’s Touch Cleaning and Restoration stands out in the region, offering vital services with a significant emphasis on quality, integrity, and customer education, empowering clients to make informed decisions about their cleaning needs.
