Matthews Electric is a family-owned electrical contracting business based in Pembroke, Massachusetts, with over 20 years of experience serving the South Shore area. Founded by Scott and Debbie Matthews, the company started humbly out of their home and has grown significantly into a full-service operation. Today, Matthews Electric operates from a 16,000 square foot facility on Columbia Road and boasts a team of 27 cross-trained technicians, including master electricians and journeyman electricians, to ensure high-quality service delivery.
With a commitment to superior customer satisfaction, Matthews Electric has developed a strong reputation in the community, receiving the Pembroke Chamber of Commerce’s Business of the Year award in 2013. The company distinguishes itself through a customer-centered approach, emphasizing a clear understanding of client needs and providing only necessary services to avoid overselling. This principle is foundational to their service delivery philosophy, reinforcing their dedication to treating every customer with the utmost respect and care, grounded in the "Golden Rule."
Additionally, Matthews Electric has significantly expanded its service offerings to include generator sales, installation, and maintenance, leading to the establishment of its sister company, New England Generator Corp. This diversification reflects Matthews Electric's dedication to adapt and grow, driven by a deep understanding of the responsibilities that come with homeownership. As a result, the company is well-positioned to handle a wide range of residential and commercial electrical projects.
Looking ahead, Matthews Electric continues to strive for growth while maintaining its core values of quality workmanship and excellent customer service. They remain committed to expanding their team and improving their services, ensuring they meet and exceed customer expectations in every interaction.