Founded in 2010 by Melanie Suria, Memphis Computer Support is a premier provider of IT services dedicated to helping businesses in the Mid-South optimize their technology. With over 20 years of experience in the IT sector, Melanie has cultivated a deep understanding of the intricacies of information technology, which she applies to empower clients with reliable and effective IT solutions.
The company's mission hinges on providing innovative IT services that enhance efficiency and profitability for businesses. They specialize in a wide range of solutions, including managed IT services, remote IT support, virtualization, data backup and recovery, VoIP services, web services, and robust cybersecurity measures. Their team prides itself on a rapid response time with an average of 30 minutes, ensuring urgent IT issues are resolved swiftly to minimize downtime. Most fixes can often be conducted remotely, showcasing their commitment to speed and efficiency.
Memphis Computer Support stands out for their customer-centric approach, employing clear, understandable communication. They prioritize straightforward explanations over confusing technical jargon, demonstrating a dedication to empowering their clients with knowledge. By implementing custom service packages, they cater to the unique needs of each business while avoiding unnecessary costs, allowing clients to focus on growth and customer service rather than IT troubles.
The company has garnered positive feedback for their exceptional customer service, indicating their clients appreciate the proactive engagement and tailored support they receive. With a foundation built on trust and mutual respect, Memphis Computer Support has established itself as a key partner for businesses seeking dependable IT support in the Memphis area, ensuring they thrive in today’s technology-driven environment.
