Founded in 1989 and based near Atlanta, Georgia, Mitec has established itself as a premier provider of fire and property protection services. Over the course of 30 years, the company has developed a reputation for combining leading-edge technology with a high-touch service approach. Mitec serves a diverse clientele, including nearly 10,000 office buildings, hospitals, schools, and other commercial facilities across the United States. The company initially focused on inspection and testing but evolved to include comprehensive system engineering, design, and installation services by 1993.
Mitec’s commitment to excellence is echoed in its impressive 95 percent customer retention rate, significantly higher than the industry average. The company’s success stems from its unique approach to service; while compliance is essential for customers, the exceptional customer experience provided by Mitec is what fosters long-term relationships. Their team is highly trained, utilizing advanced technology to conduct thorough inspections, managing over one million devices each year.
Operating multiple offices throughout the Southeast and Southwest U.S., Mitec has positioned itself strategically to meet the needs of property managers, building engineers, and building owners. Their comprehensive service offerings cover the entire spectrum of fire protection needs, including emergency services, maintenance, support, installation, and training programs.
Mitec's innovative use of the BuildingReports system ensures streamlined compliance and reporting for its clients, enhancing accessibility to crucial data about their fire protection systems. Testimonials from satisfied customers highlight Mitec’s unparalleled professionalism and commitment to customer satisfaction, which remains a driving force behind its operations. In every aspect, Mitec aims to exceed expectations and ensure the safety of the buildings and individuals relying on their services.
