National Facilities Direct Corp (NFD) specializes in delivering integrated facility management services across the United States. With a commitment to excellence, NFD is dedicated to streamlining communication and enhancing service efficiency for various industries. The company is built on a foundation of strong values, emphasizing clear and timely communication facilitated through proprietary technology and a centralized command center. This structure allows facility managers to maintain real-time project tracking, ensuring they have immediate access to vital information.
NFD prides itself on being a self-performing organization, meaning they employ their own technicians nationwide, which enhances service speed and quality. The company has developed a rigorous vetting process to ensure that only the top-tier talent is hired, with less than 5% of applicants securing a position. All staff undergo extensive training to continuously improve their skills, ensuring that they are up-to-date with the latest industry practices.
The firm also places a strong emphasis on the relationships it builds—whether with clients or technicians—recognizing that a culture of quality and collaboration leads to shared success. With nearly 2,000 professionals managing over a million service tickets annually, NFD has positioned itself as a leader in the facility management sector.
Through innovative technology, real-time analytics, and a commitment to customer satisfaction, NFD aims to meet the evolving demands of the market, providing comprehensive solutions tailored to various facility needs. Their proactive approach, backed by 24/7 support and a network of skilled professionals, ensures they continue to set new benchmarks in service quality and efficiency.