Based in Milton, Massachusetts, New England Ductless, Inc. is a locally owned company specializing in heating, cooling, and plumbing services for both residential and commercial clients. With a strong commitment to high-efficiency products and exceptional craftsmanship, the company has established itself as a leader in the field, particularly known for its expertise in Mitsubishi Electric ductless heat pumps, as well as other prominent brands like Fujitsu, Daikin, LG, and Trane. Their focus on increasing the efficiency of the buildings they service reflects their dedication to sustainable solutions and customer satisfaction.
What sets New England Ductless apart is not only their technical proficiency but also their commitment to client care. The company employs a 'white-glove service' approach, hiring professional cleaning teams to ensure that every installation concludes with a spotless area, honoring the customer's space as a personal sanctuary. This meticulous attention to detail is paired with a seamless engagement process—beginning from the initial quote to the installation phase and final walkthrough—ensuring that clients are fully involved and satisfied every step of the way.
Additionally, New England Ductless takes pride in its community involvement, engaging in various volunteer activities while maintaining a focus on personal referrals as the backbone of their business model. They prioritize exceptional communication and respect for their clients' homes, consistently delivering high-quality work at or above manufacturer specifications. With various financing options available and participation in programs like Mass Save® for rebates, New England Ductless makes efficient home improvements accessible to a broader clientele across New England. Overall, the company embodies a commitment to energy efficiency and customer satisfaction, with a legacy built on trust and integrity within the communities they serve.
