Official Heating & Cooling, founded in 1986, is a prominent HVAC service provider based in Naperville, Illinois. Over the years, the company has expanded its reach and service capacity by acquiring several established companies, including ACME Heating and Biewer Heating and Air Conditioning. These acquisitions have enabled Official Heating & Cooling to enhance its customer service offerings and cover a broader geographical area, especially after its recent merger with Harmonic HVAC in 2022.
At the heart of their operations is a commitment to providing high-quality HVAC solutions tailored to meet the diverse needs of residential and commercial clients. Official Heating & Cooling specializes in a range of services including air conditioning and heating installations, repairs, and maintenance, in addition to plumbing and indoor air quality solutions. Their highly trained technicians, many of whom are NATE-certified, ensure that customers receive top-notch service and installation, regardless of the brand of equipment.
The company prides itself on its 'old school' values of honesty, integrity, and customer service. They believe in transparent pricing and the importance of building relationships with their clients, echoing traditional service ideals that emphasize accountability and trust. They also leverage modern technology to communicate with customers effectively and to manage service requests more efficiently.
In terms of products, Official Heating & Cooling is a factory-authorized dealer for Armstrong Air, allowing them to offer industry-leading warranties and financing options on their installations. Their dedication to excellence is evident in their maintenance programs and emergency services, available around the clock to ensure customer comfort in any situation. Overall, Official Heating & Cooling stands out as a reliable partner for HVAC solutions, emphasizing both quality and customer satisfaction.