On Hold Marketing Works, founded in 1997, specializes in creating custom on-hold messaging and audio branding solutions. Led by a dedicated dad-daughter duo, Jack Younger and Cristina Stacy, the company originated in Houston, Texas, and has since expanded its reach to serve thousands of clients across the United States and globally. The foundational philosophy driving the company is one of personal connection and service, emphasizing that every client is more than just a number.
Jack, with a strong entrepreneurial spirit, positions On Hold Marketing Works as a unique service that adds tangible value to businesses, transforming how they communicate with customers while they are on hold. The company prides itself on understanding the diverse stories and needs of its clients, striving to build long-term relationships by offering personalized service and attention.
Over the years, On Hold Marketing Works has developed a strong reputation and has celebrated milestones such as retaining their very first client for over two decades. Their services include not only on-hold messaging but also IVR (Interactive Voice Response), auto attendants, and professional greetings. An emphasis on quality and a competitive pricing strategy allows them to cater to both large corporations and small businesses.
On Hold Marketing Works offers free demos to potential clients, showcasing their expertise with award-winning voice talent and a variety of music options to enhance the overall customer experience. By combining professional audio branding with a deep commitment to customer satisfaction, the company has earned a loyal customer base and continues to push the boundaries of traditional marketing.
