O’Neil’s Service and Repair, founded by Shane O’Neil, offers professional and reliable appliance repair and plumbing services to both residential and commercial clients in Lake Placid, NY, and the surrounding Adirondack region. With a rich family background in trades, Shane's hands-on experience began in childhood, leading him to establish his first business in 2018 by purchasing a laundromat. His need to maintain and repair equipment sparked a growing demand for his skills, propelling him to found O’Neil’s Service and Repair in 2022 to address the community's needs.
The company specializes in diagnosing, repairing, and maintaining a broad range of appliances, including refrigerators, stoves, water heaters, and outdoor grills. In addition to residential client services, O'Neil's works with real estate management, restaurants, short-term rentals, and various businesses requiring expert appliance care. O’Neil’s team is dedicated to ensuring quality work, utilizing high-quality parts, and providing timely service, all while minimizing customer disruption.
Shane's commitment to customer satisfaction is evident in the company's motto, "Call us today to get back your day!" The team prioritizes building trust with each customer, taking the time to explain the issues and solutions thoroughly and preparing workspaces to keep homes tidy. All staff are trained to handle unexpected challenges during repairs professionally and are focused on delivering solutions that meet client needs. O’Neil’s Service and Repair has earned a solid reputation for reliability and excellence within its community, continuously expanding its service base and capabilities while striving for 100% customer satisfaction.