OnTime Service is a well-established provider of electrical, heating, cooling, and plumbing solutions based in Birmingham, Alabama. Founded by George Adkins in 1975 and later joined by his son, Kerry Adkins, the company has evolved from its initial focus on residential electrical services to a comprehensive home service provider. With over four decades of expertise, OnTime Service expanded into heating and cooling in 2014 and added plumbing services in 2016.
The company's name reflects its core promise of timeliness - if they don’t arrive on time, they’ll pay you $59. This commitment is backed by a strong guarantee of satisfaction and upfront pricing. OnTime Service prides itself on hiring only the most qualified technicians, ensuring they are fully licensed and insured. They embrace best practices heavily focused on customer experience, demonstrated by their extensive employee vetting process and ongoing training programs.
OnTime Service is a proud member of several prestigious associations including Electricians' Success International™ and Plumbers Success International, which underscores their dedication to learning and improving service standards.
The company is also deeply committed to community involvement, frequently supporting local charities and engaging in charitable efforts. The foundation of OnTime Service is rooted in Christian principles, emphasizing honesty and ethical practices in operations and customer interactions. Customers can experience a wide array of services ranging from electrical repairs and installations to comprehensive HVAC and plumbing solutions. The company's growth is attributed to its customer-centric approach that prioritizes satisfaction, reliability, and professionalism.
