Options HME Stair Lifts is a family-owned business based in Highland, Illinois, dedicated to enhancing mobility and accessibility for individuals in Southern Illinois and the St. Louis metropolitan area since its establishment in 2007. The company was founded by Jim Campbell, who discovered his passion for serving others while working as a delivery technician in the home medical equipment sector during his college years. With a mechanical engineering background and a strong commitment to customer satisfaction, Jim and his wife Tracy built Options HME with a focus on providing quality equipment and professional installations.
The core mission of Options HME is to help customers remain in the homes they love by offering a range of mobility solutions, including straight, curved, and outdoor stair lifts, wheelchair lifts, and patient lifts. The company stands out for its extensive knowledge in lift products, which allows them to provide tailored recommendations to clients based on their unique needs. What sets Options HME apart is its commitment to personal service; customers interact with knowledgeable staff members rather than call center representatives, ensuring responsive and informative assistance throughout the purchasing process.
The company prides itself on its principles of expertise, quality equipment, professional installation, and responsive service. Every installation is conducted by in-house technicians trained by manufacturers to ensure safety and compliance with established standards. Options HME emphasizes the importance of building lasting customer relationships and has developed a reputation for excellence—evident from their glowing customer reviews.
At Options HME, the focus is solely on lifts, making them specialists in this field rather than a company that offers a range of unrelated services. This specialization allows them to offer a diverse selection of high-quality products from multiple manufacturers, thereby giving clients the best options without pressure to settle for a single model. As a local business, Options HME values its connection to the community, ensuring prompt, trustworthy service while striving to make mobility more accessible for everyone.
