Parcel Pending by Quadient is a leading provider of smart package management solutions, catering to a wide array of industries such as multifamily, retail, commercial, and universities. With a mission to ensure that every package is treated as special, the company offers state-of-the-art locker systems designed to streamline the delivery and retrieval processes. Annually, Parcel Pending manages nearly 75 million packages, demonstrating their expertise and trustworthiness in the market. Established as a global leader with over 18,000 locker placements worldwide, the company has a strong presence primarily in the United States and Canada.
Founded with the commitment to enhance delivery efficiency and customer satisfaction, Parcel Pending's solutions are carrier-agnostic, meaning they support all major delivery carriers, ensuring seamless integration into existing logistics systems. In 2019, Parcel Pending was acquired by Quadient, a $1.2 billion company specializing in mail and shipping automation. This acquisition has further strengthened Parcel Pending's capabilities, enabling them to leverage Quadient's resources and technology for superior customer service and product offerings.
The company offers a variety of locker types, including indoor, outdoor, drop box, and refrigerated lockers, designed to accommodate different parcel sizes and types. This versatility ensures that clients can choose the best options for their requirements. Notably, Parcel Pending focuses on sustainability and customer experience, providing solutions that are not only efficient but also environmentally responsible.
As recognition for its workplace culture and outstanding service, Parcel Pending has been awarded numerous accolades. Their commitment to cultivating an exceptional work environment translates to high-quality service and innovative technology, which ultimately enhances the overall parcel delivery experience for businesses and consumers alike. By continually expanding and evolving its products and services, Parcel Pending continues to shape the future of package management globally.
