Professional Building Maintenance (PBM), established in Fredericksburg, Virginia in 1976 by Bobby and Marguerite Thacker, is a leading commercial custodial and restoration service provider. With a foundation built on exceptional service and workmanship, PBM has grown from its modest beginnings to support some of America's largest companies. The company's commitment to customer satisfaction is encapsulated in its philosophy: 'Take care of the customer, or someone else will.' PBM’s diverse offerings include not only janitorial services but also emergency responses for fire and flood cleanup, mold remediation, and HVAC cleaning. PBM is recognized for its capability to address varied client needs, earning the motto 'one call does it all.' The company prides itself on being family-owned and dedicated to service excellence, which has resulted in strong client relationships over the decades.
Serving hospitals, educational institutions, office buildings, industrial sites, and more, PBM has positioned itself as an expert in maintaining clean and sanitary environments, especially critical in today's health-conscious world. With nearly 50 years of experience, the company continues to adapt to emerging demands while ensuring a safe and pleasant experience for facility users. The PBM team is marked not only by their technical expertise but also by a profound sense of care and love for their clients and each other, emphasizing teamwork and dedication in the challenging landscape of facility maintenance. Clients appreciate the company's proactive approach, highlighted by its 24/7 emergency response capability and tailored cleaning programs that meet the precise needs of various sectors. PBM strives to forge lasting relationships built on trust and dependable service, exemplifying why they remain a preferred choice in the region.
