Professional Retail Services (PRS) is a well-established leader in the commercial facility maintenance and specialty construction industry, operating since 2000. Headquartered in Bohemia, New York, PRS provides a wide range of services to clients across the United States, Canada, and Puerto Rico. As a woman-owned and operated business, PRS prides itself on its commitment to delivering top-notch services tailored to meet specific client needs.
The company's comprehensive service portfolio includes facility maintenance, preventative maintenance, and specialized project services for various sectors, including retail, restaurants, corporate offices, and property management. What sets PRS apart is its unique approach that merges technology with client specifications, ensuring cost-effective solutions that enhance overall productivity. The company employs a dedicated account management strategy, ensuring meticulous tracking and monitoring of work orders, which facilitates accurate reporting and insights.
PRS has established a reputation for customer satisfaction through its focus on the 4Cs of service: Commitment, Consistency, Creativity, and Communication. This framework informs every aspect of their operational philosophy, leading to the development of long-term partnerships with clients. With a strong emphasis on preventative maintenance programs, PRS pairs the right technicians with clients to ensure familiarity with locations and needs, thus reducing unnecessary costs and maintaining pristine environments.
In addition to scheduled services, PRS offers emergency responses within 2 to 4 hours to address urgent needs, demonstrating their proactive stance in managing client facilities. Furthermore, PRS utilizes innovative software to highlight recurring issues, enabling them to provide sustainable solutions rather than temporary fixes. By consistently striving for excellence and leveraging technology to improve service delivery, Professional Retail Services remains a trusted partner in facility maintenance and construction.
