Promise Total Services, Inc. is a dedicated provider of commercial and industrial cleaning solutions, founded in 2003 by Helen Yoo. With a commitment to reliability and customer satisfaction, the company has built a solid reputation in the janitorial service industry, emphasizing the importance of keeping promises. Certified as a Minority Business Enterprise (MBE) by the NCTRCA, Promise TSI leverages over 100 years of collective experience in delivering superior cleaning services across properties in Dallas, Fort Worth, and Houston, Texas.
The mission of Promise Total Services revolves around providing quality, affordability, and professionalism, treating clients as if they are the only ones. This approach ensures a personalized experience that resembles a family business while benefiting from the structure and reliability of a larger corporation. The company adopts eco-friendly and energy-efficient cleaning methods to prioritize the health of both clients and the community.
Promise TSI upholds core values that define its organizational culture: Proactive, Responsive, Observant, Meticulous, Innovative, Sensible, and Ethical. These values not only guide interactions with clients but also shape the engagement with employees and the community. The company not only focuses on operational excellence but also invests in the growth and development of its employees through scholarships, language courses, and mentorship programs.
Promise Total Services aims to elevate every interaction through an ethical and humanitarian approach, building lasting relationships and delivering exceptional results. The firm’s dedication to uncompromising integrity and a quest for excellence ensures that it remains a reliable partner in the janitorial sector, continuously striving to improve and exceed client expectations.
