Rox Services is a leading provider of commercial kitchen equipment repair and maintenance in the Portland, Oregon area, setting high standards for quality and customer service. With over 45 years of combined experience, Rox Services specializes in the repair, installation, and preventive maintenance of essential food service equipment, including refrigerators, ovens, dishwashers, and ice machines. Their team is composed of highly trained technicians who possess various industry certifications, such as CFESA Master Technician and EPA Universal certification, ensuring that all services are conducted with expertise and professionalism.
The company prides itself on building strong relationships with clients through personalized service and transparent communication. They aim to resolve issues on the first visit, keeping a stock of common parts to minimize wait times. Customers appreciate the commitment to providing fair pricing by utilizing an hour-rate method for services, which ensures clear and straightforward billing.
Rox Services serves a diverse clientele, ranging from restaurants and hotels to assisted living facilities and community centers, offering 24/7 emergency service to mitigate downtime and loss of revenue for businesses. Their efficient and effective approach has made them a trusted partner in the food service industry.
Participating actively in community events like the NW Food Show, Rox Services demonstrates its commitment to staying connected with industry trends and fostering relationships with other businesses. Overall, Rox Services stands out as a dedicated company that combines technical skill with a customer-first philosophy, making them a reliable choice for anyone needing commercial kitchen equipment support in the Portland area.
