Rusty’s Bug Stop, established by Rusty and Tawndra Ferguson over 15 years ago, has been delivering exceptional pest control services to the Lubbock area. The company’s mission revolves around providing excellent customer service and ensuring satisfaction for both residential and commercial clients. The team at Rusty’s Bug Stop works diligently to protect homes and businesses from various unwanted pests including roaches, bees, termites, spiders, and mice. The owners emphasize the importance of building lasting relationships with customers, striving to go above and beyond in meeting their needs.
The company's philosophy is centered on the idea that pest control is more than just eliminating bugs; it’s about fostering a sense of security and comfort for their clients. Rusty and Tawndra, who hold certifications as applicators, lead a dedicated team that shares their commitment to customer-first service. From targeted pest control solutions to managing wood-destroying insects like termites, the company aims to address specific pest challenges effectively while maintaining a high standard of service.
In addition to technical expertise, the friendly and personable nature of the team further enhances customer experience. Each technician brings unique strengths to the table, working toward a single goal: to deliver peace of mind to their clients through effective pest control. The company takes pride in its strong local community ties, with many team members having lived in Lubbock for years and understanding the area’s unique pest challenges.
Overall, Rusty’s Bug Stop stands out in the pest control industry not only for its effective solutions but also for its unwavering dedication to customer relationships and community service. "The Bug Stops Here" is not just a slogan; it is a commitment to ensuring that both homes and businesses remain pest-free, allowing clients to focus on what matters most to them.