Servicecom USA Inc. is a dynamic and multi-faceted provider of maintenance and repair services, proudly serving a diverse clientele across the United States, Canada, Mexico, Puerto Rico, and the Virgin Islands. Established in 1996 by Shannon Prato, who embarked on the entrepreneurial journey with just a typewriter and $500, Servicecom was created in response to a market need for reliable and accountable facility maintenance services. With an emphasis on direct accountability and high-quality assurance, Servicecom has processed over 500,000 work orders and continues to build on a legacy of client satisfaction and operational excellence.
The company prides itself on nurturing long-term partnerships and delivering services that exceed customer expectations in the retail maintenance sector. Known for their flexibility and responsiveness, they handle a broad range of tasks from carpentry to emergency repairs, ensuring that clients' properties are well-maintained.
At the core of Servicecom's philosophy is a commitment to integrity, transparency, and social responsibility. They are proud to be a certified Diversity Supplier and actively engage in philanthropic initiatives through their beGOOD.WILL program, donating a portion of each work order to client-selected charitable causes. This extension of their service philosophy reflects their dedication to giving back to the community and promoting a culture of goodwill.
Servicecom's strength lies not solely in its comprehensive services but also in its people – a dedicated team of managers, technicians, and support staff who embody a commitment to excellence and teamwork. The company’s approach is holistic, ensuring not only operational efficiency but also employee well-being, thereby fostering a positive work environment that ultimately translates to superior service for clients. Whether dealing with unforeseen emergencies or scheduled maintenance, clients can feel assured that Servicecom USA is a reliable partner in safeguarding their assets.
