SERVPRO of Lake Travis / NW Austin is a leading restoration company that has been serving the Lake Travis and Lakeway communities since 1992. Founded on principles of hard work, proper training, and excellent customer service, the company has dedicated nearly 30 years to addressing the local community’s restoration needs. After a change in ownership in Summer 2023, the company is now led by a team that understands the challenges of fire and water emergencies personally, having experienced significant damage during Hurricane Katrina.
The company provides a wide range of services, including water damage restoration, fire damage clean-up, and mold remediation, catering to both residential and commercial customers. With a 24/7 emergency response team, they ensure fast action to mitigate damage and facilitate a smooth restoration process—always working in partnership with insurance companies to ease customers through the claims process. Their strict adherence to response times, known as the 1-4-8 rule (1-hour response to the call, 4-hour on-site response, and 8-hour scope of work), emphasizes their commitment to timely service.
Highly trained and certified technicians employ the latest technology and industry best practices, adhering to IICRC standards to ensure quality in every restoration job. Serving a broad network surrounding Lake Travis, the company not only prioritizes the satisfaction of its customers but also strengthens community ties through active involvement and personalized service. Whether dealing with water damage, fire incidents, or mold issues, SERVPRO of Lake Travis / NW Austin remains dedicated to treating customers like family and restoring properties with the utmost care and professionalism.
